Never cut, bend, or shred Coin. Coin has non-removable, non-replaceable battery that could be dangerous if damaged. You may be used to cutting up or shredding your credit cards when they expire or when you cancel your account. Unlike those cards, Coin is an electronic device and should not be cut or punctured, even when you are ready to dispose of it.
Proper disposal of electronic devices like Coin may be governed by electronic waste (or “e-waste”) laws or regulations in your area. Many cities, counties, and states have information online about how to dispose of or recycle devices like Coin that have batteries and other electronic parts. Coin encourages you to look up e-waste information for your area, and you should always obey the law with regard to proper disposal of e-waste. For more information about e-waste and instructions to reset your Coin to remove all your data, please click here.
If you would like to be sure that your Coin is disposed of properly, you can always send it back to us by mail at:
44 Montgomery St, Ste 900
San Francisco, CA 94104
It’s easy to protect your personal data that is or was on your Coin device before sending it to us or disposing it yourself:
- Simply press and hold the button on your Coin device until the display reads, “RSET.” Your Coin will now reset itself and erase all your data.
- If your Coin’s battery has died there is no need to reset it; a Coin with a dead battery will not transmit your data, even if swiped.
If you have any questions or need assistance, we’re always happy to help. You can contact our support team here.