Verify Your Identity

To prevent fraud and keep our ecosystem secure, we require that users verify their identity.

  • Tap Verify your Identity. Then Tap 'I Agree' to authorize us to confirm the accuracy of the information you provide to us.


  • Enter your name, address, birthdate, and the last four digits of your social security number. NOTE: We do not currently support identity verification for customers outside of the U.S. 



If you are unable to verify your identity via the mobile app, please contact the Coin Support team to reset your attempts.

If you are having any other problem with identity verification, please click here for support.

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